The AIM Platform is a centralised, cloud-based solution designed to simplify how organisations capture, store, and interact with asset data. Whether it’s visual records, digital twins, drone outputs, or document sets, AIM provides a secure, structured environment to manage property intelligence at scale.
The platform brings together:
AIM Visualise 360: High-resolution panoramic imagery, generated into a 3D Twin
AIM Digitise 360: Accurate, measurable digital twins (2D and 3D)
Drone Data: Aerial imagery and orthomosaics from aerial surveys
Document Storage: Organised by site within a consistent folder structure, tailored to your needs.
All data is stored and processed in compliance with industry standards and UK GDPR regulations.
GDPR & Privacy Compliance
Privacy is a core priority in how AIM handles photographic and spatial data. Here’s how we protect both personal data and organisational security:
Privacy Blurring (Faces & People)
AIM uses automated face detection and blurring on all 360° imagery to protect individual identities.
This blurring technology is AI-powered and improves over time — however, it is not 100% accurate.
To address this, AIM offers:
A manual blurring tool that allows users to blur faces or private areas retrospectively
The ability to delete images entirely if required
We recommend reviewing imagery before making it accessible to third parties to ensure compliance with privacy expectations.
User Security
All platform user passwords are encrypted using industry-standard hashing algorithms.
Multi-Factor Authentication (MFA) is enforced to prevent unauthorised account access.
Account access is segmented by role and organisation, meaning users can only view data they’re explicitly authorised to access.
Data Hosting & Storage
All files are stored in Amazon S3 (London Region) using object-based storage.
This separation ensures:
Isolated environments between AIM’s core platform and uploaded files
Reduced risk of malware or direct web-facing exploits
All data is subject to UK & EU GDPR regulations due to being hosted within the UK.
Firewall Protection
AIM's servers are protected by:
A software firewall (Linux-based) that limits open ports to HTTP/HTTPS only
Automated threat detection that blocks suspicious IPs or hostnames
Hardware firewalls at the infrastructure level to defend against DDoS and other large-scale attacks
Backups & Disaster Recovery
Data is backed up three times daily with rolling snapshots retained for 30 days
This ensures resilience and full disaster recovery capabilities across all user and system data
Access Control
The platform uses a tiered permission system enforced at the data layer:
Developer: Internal system access, IP-restricted
Administrator: AIM’s internal data management team
Organisation Users: Clients and users within a specific organisation
Client Super Administrator - Can sit above multiple sub clients
Client Administrator - visibility to all client sites
Client User - Restricted visibility to only sites allocated
All access is organisation-specific, meaning users cannot view other organisation data.
Platform Monitoring & Updates
AIM is supported by 24/7 uptime and performance monitoring systems
Automated alerts notify the support team in real time of any system instability
All infrastructure is configured for automated updates, ensuring security patches are always up to date
Summary: GDPR Commitments
Feature | How AIM Complies |
Personal Data Protection | Automated + Manual Blurring Tools |
Data Hosting Location | UK-based (Amazon S3 - London Region) |
Secure Access | MFA, Role-Based Permissions, Encrypted Data |
Ongoing Protection | Daily Backups, Firewalls, Monitoring |
User Transparency | Configurable Privacy Tools, Access Logs |
AIM remains committed to ensuring the highest standards of security, data integrity, and privacy for all clients, partners, and end users.